Frequently Asked Questions (FAQ) | Spy Eye Technology
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1. What products does Spy Eye Technology offer?
We specialize in industrial automation and electronic components, including PLCs, sensors, HMIs, controllers, transmitters, relays, and other automation spare parts. Our inventory features trusted global brands like ABB, Siemens, Schneider, Allen-Bradley, Omron, and Bently Nevada.
2. Do you deliver products internationally?
Yes! We ship automation and industrial parts globally. Our logistics partners ensure safe, fast, and reliable delivery to customers worldwide. Whether you’re in India, the Middle East, Europe, or Asia — we’ve got you covered.
3. Are all the products you sell original and genuine?
Absolutely. At Spy Eye Technology, we only supply 100% original and quality-tested components sourced directly from trusted manufacturers and distributors. Every product undergoes inspection before dispatch.
4. Can I get a quote for bulk or wholesale orders?
Yes, of course. You can contact our sales team through the contact form, email, or phone. We offer custom quotations and special pricing for bulk and repeat orders.
5. What is your return or replacement policy?
We accept returns or replacements for eligible products in case of manufacturing defects, wrong shipments, or damaged items. Please report any issue within 7 days of delivery. Our support team will guide you through the process quickly and fairly.
6. How can I find a specific part or model number?
If you’re looking for a specific automation spare part or obsolete model, just share the part number or brand name with us via email or the inquiry form. Our experts will help you locate it or suggest a compatible alternative.
7. Do you provide technical support for automation systems?
Yes! Our team includes experienced automation engineers who can help with installation, configuration, and troubleshooting of PLCs, HMIs, and sensors. We aim to make your automation journey smooth and efficient.
8. What payment methods do you accept?
We accept multiple secure payment options, including bank transfer, UPI, PayPal, and international wire payments. All transactions are safe and encrypted for your protection.
9. How long does it take to process and ship an order?
Typically, we process orders within 24–48 hours. Delivery time depends on the product’s availability and your location. Our team provides tracking updates once the item is shipped.
10. How can I contact Spy Eye Technology?
You can reach us at:
📧 Email: info@techyhussain.com / support@techyhussain.com
📞 Phone: +91-9911645145
🌐 Website: www.techyhussain.com