Privacy Policy

Last Updated: 15 October 2025

At Spy Eye Technology, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase through www.tecychussain.com (the “Website”).

By accessing our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

1. Who We Are

This Website is operated by Spy Eye Technology, based in Delhi, India, supplying automation and industrial parts worldwide.

You can contact us for any privacy-related concern at:
📧 support@tecychussain.com
🏢 Spy Eye Technology, Delhi, India

2. Information We Collect

We collect the minimum data necessary to process orders, improve our website, and provide better service. The information may include:

A. Information You Provide Directly

  • Name, company name, and contact details (email, phone number, billing/shipping address)

  • Account login details (if you register with us)

  • Payment and transaction details (processed securely via trusted gateways)

  • Communication data (messages, feedback, inquiries)

B. Information Collected Automatically

  • Device type, browser, and operating system

  • IP address and location (city/country level)

  • Website usage data (pages visited, time spent, referring links)

  • Cookies and similar technologies for improving performance and personalization

3. How We Use Your Information

We use your information responsibly and only for legitimate business purposes, including:

  • Processing and fulfilling your orders

  • Managing your account and customer relationship

  • Communicating order updates, technical support, and promotions (if opted in)

  • Improving our website, services, and user experience

  • Preventing fraud, unauthorized access, or misuse

  • Complying with legal and regulatory obligations

We do not sell, rent, or trade your personal information to any third parties.

4. How We Share Information

Your data may be shared only with trusted partners to complete transactions and support operations:

  • Payment processors (for secure payments)

  • Shipping and logistics providers (for order delivery)

  • IT and analytics services (for website improvement)

  • Legal or government authorities (only when required by law)

All partners are bound by confidentiality and data protection agreements.

5. Data Protection & Security

We use advanced technical and organizational measures to keep your information safe, including:

  • Encrypted data transfer (SSL/TLS)

  • Secure payment gateways

  • Restricted employee access

  • Regular monitoring and backups

While we take all reasonable precautions, no system is 100% secure. We encourage users to keep login credentials confidential and use strong passwords.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and analyze site performance.

Cookies help us:

  • Remember your preferences and login sessions

  • Personalize content and recommendations

  • Understand how users interact with our site

You can control or delete cookies through your browser settings. Note that disabling cookies may affect certain features of the website.

7. Your Rights

Depending on your region (e.g., India, EU, UK, US), you may have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent for marketing communications

  • Request data portability or restrict processing

  • File a complaint with a data protection authority

To exercise these rights, email us at support@tecychussain.com — we’ll respond within 30 days.

8. Data Retention

We retain personal data only as long as necessary for business, legal, or regulatory purposes — typically to:

  • Complete transactions and warranties

  • Maintain order records

  • Resolve disputes or comply with tax laws

After that, data is securely deleted or anonymized.

9. International Data Transfers

If you are located outside India, please note that your data may be transferred to and processed in India or other countries where our partners operate.
We ensure that such transfers are compliant with applicable data protection laws and handled securely.

10. Marketing Communications

If you subscribe to our newsletter or updates, we may send occasional emails about new products, promotions, or industry insights.
You can unsubscribe at any time by clicking “Unsubscribe” in our emails or contacting us directly.

11. Third-Party Links

Our Website may include links to external sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before sharing any information.

12. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our operations or legal requirements.
The updated version will always be available on this page with the latest “Last Updated” date. Continued use of our services means you accept the updated terms.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:

📧 support@tecychussain.com
📞 +91 9911645145
🏢 Spy Eye Technology, Delhi, India
#7, Westend Marg, UG Floor, Lane No. 2, Saidulajaib, New Delhi 110030 INDIA